"I am very very happy with the service that I have received from Dr. Dan and all his assistants all these years since the beginning of the treatment. I have a missing tooth from a long time ago, and my teeth became crooked and non-aligned since the gap allowed the teeth to shift. Dr. Dan is absolutely professional and honest in his work and advice. He explained to me that though the missing tooth is on the lower arch, but work needs to be done to both the lower and upper teeth in order to produce proper alignment and bite relationship. Prior to seeing Dr. Dan, I have seen three other orthodontists for assessment. None of them have told me the importance of working on the whole mouth of teeth. They all gave me the impression that they can work on the lower teeth only, and the quotes of their fees is comparative more expensive. The costs that I have to pay for Dr. Dan's service is higher that the other quotes, but it is not double of that of the other orthodontics though Dr. Dan have to work more with both upper and bottom teeth. I consider it worthwhile to pay the costs for Dr. Dan's service to receive a proper professional treatment. Dr. Dan is extremely patient and always meticulous in working on my bite.mHe is a doctor with high professional standards and he works towards that standard tirelessly and patiently. He never rushes and is careful to ensure that my teeth move to align to his professional standard.
In addition to Dr. Dan's professional standard, I would like to comment that the dental assistants on his team are equally patient and of high professional standard. They tie my wires carefully and always check to ensure that I am comfortable with the pressure the wires create. Due to the sensitivity of my gum, often they have to give me double doughnuts or chains to minimize the irritation caused by the brackets. As a result swelling and discomforts are eliminated since the very beginning. In addition they are very careful and provide me wax stripes for additional cushioning.
Lastly but not the least, I have to acknowledge that the receptionist desk is always polite, helpful and patient. All the receptionists in the office offer a high quality of customers service. They phone to remind me my appointments. They will try their very best to accommodate special request so that I may have the wire removed before visiting my family dentist for teeth cleaning. They will work and shift things around to make my appointment schedules work.
I have no difficulty of voting a 10 out of 10 for the service that I have received from Dr. Dan and his team. Thank you!"
- Catherine I.
Review Verified on 3/9/2016